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Surviving Social Media Crisis

Code: C1016145
Onsite: Yes
Type: Full Time
Category: Communications
Duration: 1 Day
Location : D-3A-01, RITZE PERDANA BUSINESS CENTRE, JLN PJU 8/2, DAMANSARA PERDANA, 47820, PETALING JAYA, Selangor, Malaysia
Description

What would be your first response when there are (a lot of) negative comments on your company’s Facebook page? Or a brand-damaging video that has gone viral?

Do you have a crisis communication plan which includes a social media response? How should you respond to a social media crisis? And how can you turn this into a PR opportunity?

If you want to know the answers to these questions, we would like to invite you and your crisis management team to attend our ‘Surviving a Social Media Crisis’ on 28 March 2013.

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