Surviving Social Media Crisis
What would be your first response when there are (a lot of) negative comments on your company’s Facebook page? Or a brand-damaging video that has gone viral?
Do you have a crisis communication plan which includes a social media response? How should you respond to a social media crisis? And how can you turn this into a PR opportunity?
If you want to know the answers to these questions, we would like to invite you and your crisis management team to attend our ‘Surviving a Social Media Crisis’ on 28 March 2013.